Effective Date: April 15, 2026

We are committed to providing high-quality service and ensuring our customers are fully satisfied. This Refund Policy outlines our guarantee and warranty coverage.

1. 100% Satisfaction Guarantee

We stand behind our work with a 100% satisfaction guarantee. If you are not completely satisfied with the services provided, please contact us and we will make every reasonable effort to resolve the issue promptly.

2. Refund Eligibility

Refunds may be considered under the following conditions:

• The service provided does not meet the agreed-upon scope or quality
• We are unable to resolve the issue to your satisfaction after reasonable attempts

All refund requests must be submitted within a reasonable timeframe after the service has been completed.

3. Warranty Coverage

We provide warranty protection on our work as follows:

• Materials: Covered for 2 years from the date of service
• Labor: Covered for 1 year from the date of service

If an issue arises within the applicable warranty period, we will:

• Repair or replace defective materials, or
• Correct any workmanship issues at no additional cost

4. Exclusions

This policy does not cover:

• Damage caused by misuse, neglect, or improper maintenance
• Normal wear and tear
• Issues caused by third parties or factors beyond our control

5. Refund Process

To request a refund or warranty service, please contact us with:

• Your name and contact information
• Description of the issue
• Proof of service (receipt, invoice, etc.)

We will review your request and respond within a reasonable timeframe.

6. Resolution Options

Depending on the situation, we may offer one of the following:

• Repair or correction of the issue
• Replacement of materials
• Partial or full refund, if applicable

7. Contact Us

If you have any questions or would like to request a refund or warranty service, please contact us:

Email: mir@moroccanstyleinc.com
Phone: +1 (818) 724-0017

We value your trust and are dedicated to ensuring your satisfaction with our work.